Each week the UK Money Bloggers community get together on Twitter to share their experiences and tips on a topical money matter. With both BT and Sky announcing price increases for broadband and phone services, we discussed ways to cut your bill.
Andy Webb from Be Clever With Your Cash, also our editor, hosted the chat, and you can read a summary of the conversation below and listen to him on Share Radio discussing the highlights.
Q1 – The good and the bad
Let’s get started Q1. Who is your broadband with? What do you think of the speed, quality, price & customer service? #MondayMoneyUK
— Andy Webb CleverCash (@AndyCleverCash) February 6, 2017
@AndyCleverCash @virginmedia. I’m on there highest package so I should expect I get good speeds yeah. #MondayMoneyUK
— CORA HARRISON (@CoraHarrison15) February 6, 2017
@AndyCleverCash Plusnet. Fab customer service. Good price. Knocked a few quid off renewal price easily #MondayMoneyUK
— Your money, sorted (@YourMoneyCoachx) February 6, 2017
I had huge issues with @TalkTalk! Would never use them again! #MondayMoneyUK https://t.co/m8slWAAl62 https://t.co/q67r6VLBTv
— Andy Webb CleverCash (@AndyCleverCash) February 6, 2017
I’m with @SkyUK good all round except inconsistent pricing! I pay £27 for a package they won’t give my mum for less than £44 #MondayMoneyUK https://t.co/TxwPcEJdQH
— My Money Spot (@mymoneyspot) February 6, 2017
Q2 – Paying too much
A big mix of different companies there – and prices Q2. What are the ways people pay too much for their phone and broadband? #MondayMoneyUK
— Andy Webb CleverCash (@AndyCleverCash) February 6, 2017
@AndyCleverCash Buying packages that they’ll never use (i.e. sports, movies etc) #MondayMoneyUK
— CORA HARRISON (@CoraHarrison15) February 6, 2017
A2 My mother-in-law had a limited package and didn’t understand it. Her kids were going over the limit & she had no idea! #MondayMoneyUK
— Lee Balders (@HomelyEconomics) February 6, 2017
Dont have unlimited for the fun of it. If you don’t need it, go for a cheaper package 📦👌🏼💰💰💰 https://t.co/ZZK38QHQ2F
— Danny Matthews (@theactualdanny) February 6, 2017
@AndyCleverCash Watch for extra like caller display & anti virus protection extras. #MondayMoneyUK
— Your money, sorted (@YourMoneyCoachx) February 6, 2017
@AndyCleverCash being tempted by offers that trap them into contracts to only find that they offer better deals later #MondayMoneyUK
— Money for Monday (@MoneyforMonday) February 6, 2017
Q3 – Switching
Right Q3 BT and Sky are both putting prices up – but it means you can leave. What do people need to look for when switching? #MondayMoneyUK
— Andy Webb CleverCash (@AndyCleverCash) February 6, 2017
A3 speed, customer service, what is included- types of calls, landline/mobile, length of contract, any tie-ins #MondayMoneyUK https://t.co/Ep2FUdEGOP
— Cat @ Penny Wise (@pennywiselr) February 6, 2017
A3 Price of broadband & line rental, but also customer service. We depend so much on broadband, beenvery happy with @Plusnet #MondayMoneyUK https://t.co/eDQNC7RUuE
— Faith Archer (@MuchMore_Less) February 6, 2017
@AndyCleverCash Q3: Customer service. Price. Speed. Inclusive calls if you are at home during the day. #MondayMoneyUK
— Your money, sorted (@YourMoneyCoachx) February 6, 2017
A3 Look at what the monthly cost rises to after the initial deal is over… and how long you need to stay in contract! #MondayMoneyUK
— Lee Balders (@HomelyEconomics) February 6, 2017
Here’s a little info on who can leave their contracts with the BT & Sky price increases https://t.co/M5335oedB3 #MondayMoneyUK
— Andy Webb CleverCash (@AndyCleverCash) February 6, 2017
Q4 – Haggling
Quite a few ppl have haggled a better deal on phone/internet Q4. Have you bagged a bargain by calling up? Share your stories #MondayMoneyUK
— Andy Webb CleverCash (@AndyCleverCash) February 6, 2017
A4 Yes! Saved £150 by calling @Plusnet. Halved line rental & cut mobile & international call costs #MondayMoneyUK https://t.co/BnCm4VbwDX https://t.co/wGTpp9phrs
— Faith Archer (@MuchMore_Less) February 6, 2017
@AndyCleverCash Phoned @Plusnet last week. Saved £80 in one call. #MondayMoneyUK
— Your money, sorted (@YourMoneyCoachx) February 6, 2017
I’ve always found they never beat the deals for new customers, so I always switch when my contract ends #MondayMoneyUK
— HouseholdMoneySaving (@moneysaverpete) February 6, 2017
@MoneyCorgi @AndyCleverCash They knock around £10pm off my bill because I have a phone line but don’t have a phone. #mondaymoneyuk
— CORA HARRISON (@CoraHarrison15) February 6, 2017
Q5 – Even more savings
Final question! Q5. Other than haggling and switching, what are the other ways people can make savings on their broadband? #MondayMoneyUK
— Andy Webb CleverCash (@AndyCleverCash) February 6, 2017
A5 Cashback is the way to go! Whether through your bank or through TopCashback/Quidco 🙂 #MondayMoneyUK
— Lee Balders (@HomelyEconomics) February 6, 2017
A5 I have a router that I have used for the last 5 years. Every time I switch, I sell the new router on eBay. About £30 each #MondayMoneyUK
— HouseholdMoneySaving (@moneysaverpete) February 6, 2017
@AndyCleverCash some providers offer money off for referring a friend so you could reseach whether your provider does #MondayMoneyUK
— Money for Monday (@MoneyforMonday) February 6, 2017
@AndyCleverCash find a provider who will supply with no phone line – we don’t use ours and it’s such a waste of money #MondayMoneyUK
— Naomi Willis (@SkintDad_Naomi) February 6, 2017
Do love my @santanderuk current account for paying cashback on bills like broadband (even after the interest rate cut grrrr) #MondayMoneyUK https://t.co/DShoTyM4w5
— Faith Archer (@MuchMore_Less) February 6, 2017